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Technical Support - Alexandria

Qsource
Alexandria, Egypt
Posted 5 years ago
138Applicants for2 open positions
  • 131Viewed
  • 1In Consideration
  • 102Not Selected
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Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
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Skills And Tools:

Job Description

  • Act as a first line support for IT.
  • Create and monitor (Follow up and engage) tickets on service desk portal.
  • Hardware troubleshooting computers, printers and IP Phone.
  • Reporting to service desk supervisor.
  • Provision of telephone, desk side, and remote support.

Job Requirements

  • Good command of English language
  • From one to two years’ experience
  • Basic Knowledge of MCSA and CCNA.
  • Excellent communication skills and appearance.
  • Basic understanding and troubleshooting for Windows 10 and Microsoft office 2013 and 2016.

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