Technical Support - Alexandria
Qsource -
Alexandria, EgyptPosted 5 years ago138Applicants for2 open positions
- 131Viewed
- 1In Consideration
- 102Not Selected
Job Details
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Job Description
- Act as a first line support for IT.
- Create and monitor (Follow up and engage) tickets on service desk portal.
- Hardware troubleshooting computers, printers and IP Phone.
- Reporting to service desk supervisor.
- Provision of telephone, desk side, and remote support.
Job Requirements
- Good command of English language
- From one to two years’ experience
- Basic Knowledge of MCSA and CCNA.
- Excellent communication skills and appearance.
- Basic understanding and troubleshooting for Windows 10 and Microsoft office 2013 and 2016.