Customer Service Representative

Digital Works - 6th Of October, Giza

94
Applicants for
1 open position
86
Seen
21
Shortlisted
51
Rejected
Experience Needed:
More than 1 year
Career Level:
Entry Level
Job Type:
Full Time
Salary:
Confidential
Languages:
English
Vacancies:
1 open position
About the Job

About the Job:

  • We are seeking energetic and reliable professionals to join our team as Call Center Representatives for our new project .
  • The successful candidates will be responsible for answering incoming customer calls, utilizing company policies to solve customer issues.
  • Our Call Center Representatives are often the first point of contact for customers’ product issues, so we are interested in hiring individuals with a commitment to customer satisfaction and an ability to make quick and accurate decisions.
  • Candidates should have an outgoing,positive demeanor, a motivated, energetic work ethic, and have a track record of working well with others in a team environment.

Responsibilities:

  • Managing inbound client questions and proactively delivering product best practices, personalized recommendations,and updates.
  • Research required information using available resources
  • Identify and escalate priority issues.
Job Requirements

Profile

  • Fluent English Speakers only
  • Level of education: Undergraduate are welcome to apply.

Benefits :

  • Promotion opportunities as this a new project.
  • Very attractive package
  • Social and medical insurance
  • Transportation
About this Company

Digital Works is a player of the "Y GENERATION" outsourcing services, which has a strong position in the Information technologies, Digital Economy as well as Customer Experience Management fields.

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