Branch Coordinator - Maadi

Confidential Company - Maadi, Cairo

Applicants for
2 open positions
Experience Needed:
0 to 2 years
Career Level:
Entry Level
Job Type:
Full Time
Arabic, English
2 open positions
About the Job
  • Prepare periodical sales reports requested by branch manager and send copies to Channel Services, Operations Director and CMO
  • Coordinate all correspondence between Head Office and Life sales force (underwriting requests, circulars…) and follow up its implementation.
  • Make sure that all materials needed for life sale activities are always available and sufficient (Application forms, Brochures….)
  • Maintain all Life registers and books and keep them up-to-date and complete.
  • Receive all clients’ written requests either directly or through consultants
  • (Ex: Surrenders, Endorsements, Cash Value requests…), scan and save them on life system and send originals to Head Office for processing.
  • Overview all administration needs of branch (stationary, supplies, services, bills…) and coordinate proper action with office manager at H.O.
  • Perform any other assignment as may be required by Operations Director.
  • Resolves product or service problems by clarifying the customer's complaint
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Handling all issues relating to personnel files of the agents
Job Requirements
  • Education: Bachelor's Degree
  • Experience in Operations, Coordinations and Administration preferred
  • English: Very Good
  • Microsoft Office Very Good, Specially Excel
Industry: Insurance