Maintenance Engineer - Heavy Equipment

ROOTS Projects Development - Obour City, Cairo

112
Applicants for
1 open position
1
Seen
Experience Needed:
More than 2 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
Salary:
Confidential
Languages:
English
Vacancies:
1 open position
About the Job

Responsibilities:

This position is responsible for executing various service projects in order to maintain customer satisfaction after sales services. Main duties are included, but not limited to:

Sales Support

  • Proposing solutions in accordance with customers' inquiries and requirements provided from the sales engineering team
  • Preparing quotations and submitting to the manager for approval

Project Execution & Site service:

  • Preparing the tools, equipment, parts, and engineering designs needed for a service job and understanding the job scope to be performed.
  • Performing commissioning, maintenance, troubleshooting, upgrade, warranty request, or any other service works, according to the scope defined within the work order/contract.
  • Coordinating with the Sales engineering team, manager to clarify work order in the scope and present technical solution for customers
  • Conducting site surveys and making recommendations to customers for upgrades or changes for their existing system or future service requirements.
  • Creating service reports, time sheets & delivery note, duly signed by the customer
  • Conducting training for customer
  • Working according to working instructions and adhering to regulatory and company’s Occupation health & safety policy.
  • Ability to be available at any time due to urgent and unpredictable service request from customers.
  • Acceptance of site working environment and travel requirements.
  • Provide quick and accurate solutions for customers to maintain their satisfaction.
Job Requirements
  • 2-5 years of experience.
  • Bachelor degree in Mechanical Engineering or any relevant discipline.
  • Very Good command of written & spoken English language.
  • Experience in heavy equipment services
About this Company

ROOTS PD is one of Egypt’s leading privately owned groups that comprises a number of diversified companies, " Al Refaei for contracting , Gawhara El Obour for contracting and Horus for International trading co" . Each specialized in a particular business sector and... (More)

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