IT Service Desk

Toyota Egypt - Abbassia, Cairo

145
Applicants for
1 open position
Experience Needed:
2 to 4 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
Salary:
Confidential
Education Level:
Bachelor's Degree at least
Languages:
English
Vacancies:
1 open position
About the Job
  • Serve as the first point of contact for users seeking IT technical assistance
  • Follow standard Service Desk operating procedures; accurately log all Service Desk tickets using the defined tracking software.
  • Perform troubleshooting through diagnostic techniques and pertinent questions
  • Perform daily tasks Antivirus server
  • Perform daily tasks proxy server
  • Perform daily health check and predictive maintenance
  • Responsible for monitoring company infrastructure and provide proactive actions
  • Provide training for new user.
Job Requirements

Experience

  • 2 - 4 years

Education

  • A University degree in computer science or related field and/or equivalent experience.

Required Skills

  • Good Knowledge CCNA , MCSE , ITIL
  • Good Analytics and problem solving Skills
  • Good Communication skills
  • Fluent in English
About this Company

Toyota Egypt Group (TEG) is the sole distributor for Toyota Motor Corporation (TMC) products. It is a multinational company established in 1979 aiming to provide the Egyptian consumer with first class products and services. Toyota Egypt’s first priority has always been to... (More)

Industry: Automotive
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