Job Details
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Job Description
About the Job
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Duties of an information technology specialist can include network management, software development and database administration.
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Providing technical support to a business or an organization's employees and train non-technical workers on the business's information systems.
Key accountability:
- Works as 1st line Technical Assistance either by face-to-face or over the phone, to help set up systems or resolve issues for all organization's employees.
- Set up work stations by Installing & configuring computers, Laptops, Servers & necessary peripheral devices (User’s Pcs, routers, printers,etc...)
- Install and configure appropriate software and functions according to specifications.
- Setting up new users' accounts and profiles and dealing with password issues.
- Perform troubleshooting to diagnose & resolve problems (repair or replace parts, debugging etc.)
- Prioritizing & managing many open cases at one time.
- Working continuously on a task until completion (or referral to third parties, if appropriate).
- Troubleshooting system & network problems and diagnosing and solving hardware or software faults.
- Monitoring and maintaining computer systems & networks.
- Develop and maintain local networks in ways that optimize performance.
- Responsible for administration and internal support of the Company’s PCs, printers, servers.
- Develop and Implement network maintenance standard Operating Procedures.
- Testing and evaluating new technology.
Job Requirements
- BA. of Computer Science Or any equivalent
- Not less than 3+ Years hands on Experience
- Must have technical and professional qualifications
- Good team player and able to coordinate with people
- Effective Self-motivated, self-learner ability organized and focused.
- Strong knowledge of network and related hardware components.
