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Senior Security Solutions Specialist - Symantec

Tri TEch Data Services
Cairo, Egypt
Posted 5 years ago
30Applicants for1 open position
  • 8Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

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Job Description

Role Summary:

  • This role is responsible for representing “Tri Tech Data Services” to the customer at multiple levels, guiding and managing projects from design,install,implement and configure Security technology for the product that company support. This role is key in the customer experience and implementation of our current service models.

Description/Responsibilities:

  • Support Customer with the implementation and integration of components within a customer's test and production environment.

Responsibilities include supporting the following efforts:

  • Assist in the hands-on implementation of Symantec solutions.
  • Provide Symantec subject matter expertise and thought leadership as an extended member of a customer team.
  • Provide guidance, recommendations, best practices, etc. for Symantec solution.
  • Stabilize and optimize Symantec solution system performance, including rules and reports.
  • Assist with Symantec solution component upgrades, installs, testing and configuration.
  • Liaise with Symantec Support, Engineering, Product Management, and others within Symantec on behalf of the customer.
  • Provide regular status reports for critical incidents, projects and proactive services.
  • Communicate professionally and effectively at all organizational levels.
  • Keep the Account Team informed of major issues or new opportunities.
  • Travel may be required to remote sites on an as-needed basis.

Job Requirements

Qualifications:

  • 5+ years of experience administering, supporting, or consulting on network and/or security suites in a large enterprise customer environment.
  • Working knowledge of operating system platforms, routers, web proxies, network protocols, and security architecture.
  • Working knowledge of common attacks and vulnerabilities.
  • Working knowledge of Microsoft SQL.
  • Strong understanding of common categories and characteristics of malware.
  • Superb written and verbal communications skills in English.
  • Willingness to work out of normal business hours without prior notice (upon customer demand).

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