Callback Representative - Morning Shift

Schindler LTD - Cairo

59
Applicants for
1 open position
30
Seen
4
Shortlisted
3
Rejected
Experience Needed:
0 to 2 years
Career Level:
Entry Level
Job Type:
Full Time
Salary:
Confidential
Education Level:
Bachelor's Degree at least
Languages:
Arabic, English
Vacancies:
1 open position
Gender:
Males Preferred
About the Job
  • Manage the day to day activities of the call center.
  • Consolidating related Callback data from branches and from day/shift operator.
  • Make Sure that all received callbacks is delivered to its Callback Supervisors to maintain.
  • Follow up with Callback Supervisors regarding maintaining the callbacks.
  • Register maintained callbacks from Callback Supervisors in Callback Log Book.
  • Collect all Callback from Callback Supervisors on monthly basis.
  • Maintain Callback log sheet on monthly basis.
  • Responsible for timesheet registration to the system on monthly basis and according to agreed schedule with the HR Administration & Payroll Manager Manager.
  • Introduce 80% of timesheets into the database.
  • Checks regularly the error list for Timesheets and Business objects
  • Solves obvious errors or easy to correct errors at timesheet error level without taking a decision where possible.
About this Company

Schindler Ltd. Egypt is a part of the Schindler Group, the largest supplier of escalators and the second largest manufacturer of elevators worldwide.
Schindler designs, installs, services and modernizes transport systems for almost every building type. Schindler products... (More)

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