Senior CRM Specialist

Otlob - Maadi, Cairo

27
Applicants for
1 open position
14
Seen
7
Rejected
Experience Needed:
More than 4 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
Salary:
Confidential
Languages:
English
Vacancies:
1 open position
About the Job
  • Continuously improve customer communication in order to engage, retain and maximize customer lifetime value under the perspective of a positive customer experience
  • Coordinate all campaign-related activities with the responsible stakeholders, e.g. planning, content creation, data etc.
  • Set up, test and measure campaigns suited to country requirements across multiple channels
  • Understand, monitor all relevant KPI's and act proactively to improve them
  • Define and communicate clear monthly and quarterly targets on defined KPI's, like orders, retention rate, sends etc.
Job Requirements
  • At least 4 years of working experience in the field of CRM/ Base Marketing for E-commerce or other relevant businesses
  • experience in working with CRM- and campaign management tools, preferably Salesforce Marketing Cloud (ExactTarget)
  • Solid understanding of customer journey stages and various retention measures
  • Data-driven and with a sound understanding of campaign analytics
  • Good understanding of HTML and CSS would be appreciated
    Excellent communication skills in English, additional languages are a plus
About this Company

We, at Otlob, have one simple objective: become the best place for finding and ordering food. We provide you with a comprehensive experience, starting from knowing what restaurants deliver to your area, to what cuisines you can crave from, ending with placing your order... (More)

See all Careers and Jobs at Otlob
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