Operations Team Leader

OTO Courses - Maadi, Cairo

Applicants for
1 open position
Experience Needed:
2 to 3 years
Career Level:
Job Type:
Full Time
1 open position
About the Job
  • Supervise the operation team and make that all of them are on the right path.
  • Responsible for handling operations issues.
  • Follow up with team during their shifts.
  • Delegate right tasks to the team.
  • Solve students or clients problems related to training process either from students or teachers.
  • Updating schedules of teachers to match students or clients time frame agreed upon with operation manager.
  • Solve all students problems in his/her shift.
  • Make sure all related tasks are uploaded on the system and up to date.
  • Make sure all open cases or tasks are being solved in appropriate way till it is closed in a way that satisfies both teachers or clients depending on who has claimed the problem.
Job Requirements
  • Bachelor degree holder.
  • Has a previous experience in operations tasks.
  • Fast learner.
  • Leadership skills.
  • Can Handle multiple tasks.
  • Can work under pressure.
  • Flexible to work online (from home)
  • Very good English level
  • High communication skills.
About this Company

Established in late 2015, OTO Courses is an Egyptian online digital learning platform that provides a wide range of specialized and general “One to One” courses.
- More than 32,000 hours taught online - More than 4,000 Students
- More than 50 instructors
-... (More)

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