Operations Specialist

OTO Courses - Cairo

Applicants for
3 open positions
Experience Needed:
0 to 2 years
Career Level:
Entry Level
Job Type:
Full Time
2,500 to 3,000 EGP per month
3 open positions
About the Job
  • Responsible for handling operations issues.
  • Solve students or clients problems related to training process either from students or teachers.
  • Updating schedules of teachers to match students or clients time frame agreed upon with operation manager.
  • Solve all students problems in his/her shift after discussion with operation manager.
  • Make sure all related tasks are uploaded on the system and up to date.
  • Make sure he /she is following instructions of operation manager while dealing with any case.
  • Make sure all open cases or tasks are being solved in appropriate way till it is closed in a way that satisfies both teachers or clients depending on who has claimed the problem.
Job Requirements
  • Bachelor degree holder.
  • Fast learner.
  • Can Handle multiple tasks.
  • Can work under pressure.
  • Flexibility for time rotation shifts because he/she will work offline from company location for 15 days and the rest of the month from home on online bases and in different shifts as schedule managed with operation manager.
  • Acceptable English level, doesn't to be excellent.
  • Team player.
  • High communication skills.
About this Company

Established in late 2015, OTO Courses is an Egyptian online digital learning platform that provides a wide range of specialized and general “One to One” courses.
- More than 32,000 hours taught online - More than 4,000 Students
- More than 50 instructors
-... (More)

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