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Operations Team Leader

OTO Courses
Maadi, Cairo
Posted 5 years ago
76Applicants for1 open position
  • 35Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

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Job Description

  • Supervise the operation team and make that all of them are on the right path.
  • Responsible for handling operations issues.
  • Follow up with team during their shifts.
  • Delegate right tasks to the team.
  • Solve students or clients problems related to training process either from students or teachers.
  • Updating schedules of teachers to match students or clients time frame agreed upon with operation manager.
  • Solve all students problems in his/her shift.
  • Make sure all related tasks are uploaded on the system and up to date.
  • Make sure all open cases or tasks are being solved in appropriate way till it is closed in a way that satisfies both teachers or clients depending on who has claimed the problem.

Job Requirements

  • Bachelor degree holder.
  • Has a previous experience in operations tasks.
  • Fast learner.
  • Leadership skills.
  • Can Handle multiple tasks.
  • Can work under pressure.
  • Flexible to work online (from home)
  • Very good English level
  • High communication skills.

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