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Souq.com, An Amazon Company - Cairo
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Are you People Obsessed, passionate about growing resilient, bar-raising talent that evolves with business needs? Fearless? Not afraid to ask audacious questions to ignite potential? The Amazon Selling Partner Support learning, engagement and development team is the place for you!
The Selling Partner Support business, and its many thousands of contact center Associates globally, is critical to the success of several Amazon services. We enable Sellers and Vendors, large and small, to delight customers in unexpected ways, helping them build their businesses, and compete across the globe.
We cannot support our Vendors without first engaging our Associates. We believe every employee interaction builds trust, increases performance and drives engagement to enable extraordinary Vendor experiences. We’re looking for a Site Trainer Lead for our EMEA based Associate Learning and Performance training team who feels the same way.
Engage. Scale. Amplify.
The Associate Learning and Performance team is responsible for some of the first interactions Associates have with Amazon, and the team continues to engage, support and develop Associates throughout the entirety of their Amazon lifecycle. A Learning and Performance leader knows how to create and communicate a training philosophy and vision that will affect change through engaged leadership. They understand the future direction of the business and adapt the training delivery strategy accordingly. They collaborate with their regional team to generate innovative solutions to challenging business problems. And they champion the voice of the Associates to shape our business on behalf of our Vendors.
We cannot act alone to improve the Associate and Vendor experience. The Site Trainer Lead proactively aligns stakeholders, capabilities, and resources to achieve complex objectives quickly. They display a strong customer focus and ability to effectively build relationships, earn trust, and establish credibility. The leader cultivates strong partnerships across the site and organisation to ensure we are balancing Associate, Vendor and Amazon needs. They are a strong communicator cross-functionally, cross-culturally and across levels, working closely with site managers, outsource partners and senior leaders to meet business needs.
More than 5 years
Not Specified at least
We connect people and products – opening up a world of possibility. From bracelets and backpacks to tablets and toy cars – we give you access to everything you need and want. Our range is unparalleled, and our prices unbeatable.
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