BDO Esnad - Heliopolis, Cairo

Applicants for
1 open position
Experience Needed:
1 to 2 years
Career Level:
Entry Level
Job Type:
Full Time
Arabic, English
1 open position
About the Job
  • Provide orientation package, customer service, technical training and training facilities.
  • Report class performance during/after training class and document test scores.
  • Responsible for On the Job Training.
  • Assessing new trainees after the training and regularly check and develop their knowledge during nesting period.
  • Respond to performance alerts and provide group and/or individual coaching.
  • Update and create the training materials as well as suggesting and implementing new training methodologies.
  • Support in respond/resolve complaints related to training department.
  • Provide all training for KCRJs, as required in the minimum skills table.
Job Requirements
  • Must be a college graduate.
  • Strong Excel background.
  • Minimum experience of 1 year at Vodafone operations.
  • Very Good English.
  • Excellent presentation skills.
  • Strong time management skills.
About this Company

BDO Esnad is an Egypt-based outsourcing company. The company was established to provide organizations with business process outsourcing (BPO) services that aim to drive long-term cost reductions while keeping a focus on continuous performance improvement. The BPO services... (More)

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