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Lead, Service Fulfillment & Catalog Management

Orange Egypt
6th of October, Giza
Posted 5 years ago
31Applicants for1 open position
  • 12Viewed
  • 2In Consideration
  • 0Not Selected
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Job Details

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Job Description

  • Responsible of mapping the process architecture and design into system component and development to provide required functionality and SLA
  • Perform (or assist external outsourced entities) in activities pertaining to development requests
  • Provide the requirements analysis to the integrator and work closely with the supplier in all Service development requests
  • Perform & participate in the technical Acceptance process of delivered solutions or developments performed by technology vendors or outsourced development houses.
  • Act as 2nd level support for the operations support team regarding service fulfillment problems
  • Technical Lead small/medium development projects end-2-end
  • Assist Project teams in other areas coordinating development and making design, feature and requirements trade-offs for solutions requires integration
  • Participate in business integration meetings to understand and document current state operations, external relationships and overall process requirements
  • Link the defined products to the corresponding fulfillment for simple offers &Modelling Products and Offers in Product Catalog and
  • Interact with the business community to capture the business process requirements
  • Interact with supplier technical team to hand over the developed parts
  • Automate business processes mainly (Activation, SIM SWAP, Dunning,…etc)
  • Lead small and medium sized projects
  • Functional Testing to deliver fully tested shipments
  • Act as 2nd level support for locally developed projects and 3rd level support for supplier delivered projects

Job Requirements

  • University degree (computer or information science preferable) with a solid IT and business background
  • Enough Knowledge about SDLC and project life cycle and development
  • 1-2 Years experience in development field, preferred to be in integrations and middleware (Webmethods/Tibco)
  • Understanding of XML and other open data formats
  • Familiar with SQL and database technologies
  • Familiar with business process engineering, middleware technologies and/or data integration
  • Familiar with APIs development using Java,C++,Flow Language and Other tools
  • Familiar with webservice (WSDL) development is a must
  • Strong Analytical Skills
  • Professional Writing, Communication and Presentation Skills
  • Ability to work under pressure, managing and resolving priorities
  • Ability to liaise effectively with staff at all levels
  • Ability to work as part of a team
  • Prepared to maintain and enhance own personal and professional development

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