Application Consultant - Technical Support

HITS Technologies - Nasr City, Cairo

Applicants for
20 open positions
Experience Needed:
1 to 3 years
Career Level:
Entry Level
Job Type:
Full Time
Confidential, Benefits
Education Level:
Bachelor's Degree at least
20 open positions
Travel Frequency:
Up to 50% travel
About the Job
  • Install, configure and system test a ready-made software.
  • Perform data analysis.
  • Troubleshoot implementation.
  • Communicate with clients and team leaders in a professional manner.
  • Maintain accurate and timely reporting of project activities.
  • Develop project documentation.
  • Manage day-to-day implementation activities.
  • Provide mentoring and support to department colleagues as necessary.
  • Provide pre-sales support as necessary.
  • Customer Support and Customer Training.
  • Some travels may be required.
Job Requirements
  • Functional/Technical Competencies: Ability to interact with clients both verbally and written; well organized and detail oriented; ability to multi-task; ability to manage stressful situations.
  • Preferable Skills: Variety of technologies including database principles, MS Excel skills, SQL, hardware/software, operating systems, and networking
  • Reasoning Ability: Ability to troubleshoot and identify problems, follow directions, collect data, establish facts and draw valid conclusions.
  • Language Skills: Fluent English
  • Measures of Performance: Quality of work, Client satisfaction, Meeting timelines and commitments, Amount of rework, Knowledge of products and procedures, Productivity and efficiency, Development of coworkers, Creativity & Self-sufficiency.


  • Degree in Engineering, Information Systems or related field.
  • Commerce Graduated – English Section

Preferred universities:

  • Ain Shams University
  • Cairo University
  • Helwan University
  • GUC
  • MIU
  • BUE


  • 1-3 years of experience in the same field.
About this Company

•Founded in 1998 as one of the pioneer software companies (ISV).
•Working in the field of Business Solutions, Cloud, ML, AI, IoT, Robotics, and Blockchain technologies.
•Existing in more than 50 Counties, Managing more than 1 million users
•One of the leaders... (More)

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