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Job Description
- Generating and qualifying leads from cold calling
- Managing, tracking and following up on leads by calling them
- Conducting sales presentations through the phone
- Enter and update customer information in the database
- Keep records of calls and sales and note useful information
- Introducing the organization's products or services to customers in order to follow up with further steps of the sales process
- Preparation of sales reports and caparisons of competitors' offer conditions
- Update contacts database when necessary
- Answer all customer questions honestly and accurately
Job Requirements
- 1-2 years of experience as Telesales Representative or similar customer service or sales role
- Degree in business, marketing or any other related field
- Excellent knowledge of English
- Excellent communication and interpersonal skills
- Outstanding negotiation skills with the ability to resolve issues