After Sales Electrical Engineer - Maintenance

TEPCO S.A.E. - 6th Of October, Giza

Applicants for
1 open position
Experience Needed:
3 to 4 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
1 open position
About the Job

Main Job Duties:

  • Receive & sort out customer complains.
  • Coordinate with direct manager, technicians and the customers for site visits.
  • Diagnose the technical problems and direct the technicians to resolve it.
  • Follow up repairing process and supervise the technicians.
  • Approval of process expenses and allowances.
  • Prepare to complain about closure reports with the customers.
  • Prepare a monthly status report to the direct manager.
  • Submit suggestions for product developing with an aim to avoid repeated technical problems.
  • Ensuring that all documents are completed after resolving customer complaints.
  • Planing after sales service visits to customers to resolve complains by coordinators with product manager and sales manager.
Job Requirements
  • Bachelor Degree in Electrical Engineering from a reputable university.
  • 3-4 years of experience in LV & MV Panels.
  • Knowledge of IEC & TEPCO products.
  • Excellent problem solving & communication skills.
  • 6th of October & Giza residents are highly preferred.
About this Company

Established in 1979, TEPCO has been continuously growing to become one of the major players in the regional market for T&D solutions, products & systems. Through highly progressive engineering and development, TEPCO has been able to satisfy the regional market’s requirements,... (More)

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