Job Details
Skills And Tools:
Job Description
We are looking for an experienced Project Manager to manage organization of key client projects. Tactful Ltd is a UK based company established in 2016. At Tactful.ai our goal is to take the experience of online shopping to a whole different level.
Our product Tactful.ai is virtual shopping assistance SaaS platform powered by conversational AI. With Tactful.ai online merchants will have new customer-centric ways to serve their customers. Tactful.ai is powered by advanced Artificial Intelligence technology that Is smart, caring, self-learning, scalable and reliable. Our virtual shopping assistance technology helps online customers as a skillful human sales agent would do. It is able to start a human-like conversation with them, understands their needs and recommends products and services that fit them perfectly.
Our aim is to empower online merchants to reach the peak of their businesses by providing their customers with a delightful shopping experience.
To learn more, please visit our website https://www.tactful.ai
Job Responsibilities:
- Create & manage project plans after receiving project requests
- Define project schedules, allocate resources and monitor progress
- Align project objectives with company goals, and make sure the project team is clear on objectives
- Deliver and install technology solutions
- Help project team with the design and development tasks
- Lead process of issue identification and resolution
- Monitor and manage scope
- Manage all documentation
- Work multiple projects simultaneously
- Measure project performance using appropriate systems, tools, and techniques
- Report and escalate to management as needed
- Perform risk management to minimize project risks
- Manage the relationship with the client
- Establish and maintain relationships with third parties/vendors
- Create and maintain comprehensive project documentation
Job Requirements
Technical & Computer Skills:
- Proven working experience as a project manager in the information technology sector
- Solid technical background, with understanding or hands-on experience in software development and web technologies
- Excellent client-facing and internal communication skills
- Solid organizational skills including attention to detail and multi-tasking skills
- Strong working knowledge of Microsoft Office
- Strong Knowledge of project management tools Jira or Asana
- Experienced in Agile methodology
- Previous experience in e-commerce and SaaS services is preferred
- Fluent Written & Spoken English
