- Experience Needed:
- 3 to 5 years
- Career Level:
- Experienced (Non-Manager)
- Job Type:
- Full Time
- Education Level:
- Bachelor's Degree at least
About the Job
- The Learning Management System (LMS) Administrator will contribute to the development, uptake, delivery, and technical direction for the school learning management system.
- The LMS Administrator will manage all technical delivery aspects of the LMS with the selected vendor on behalf of it for instructors, users, while supporting new product development, contribute to product extensions, and will be responsible for customer service internally and externally.
Essential Duties and Responsibilities:
LMS Administration for "Nozha Language Schools (Cairo Ismailia Road Branch)"
Function as the primary technical expert of the LMS and perform duties associated with that role, including:
- Administration and maintenance of all content including testing and troubleshooting and working with the vendor to resolve issues.
- Perform user registration, course/test completions, standard reporting, and maintenance of learner records.
- Administration of eLearning courses including creating and managing courses, user reporting, user setup and maintenance, and basic troubleshooting.
- Able to provide help desk support for users both internally and externally both through e-mail and via telephone.
- provide training for the employees in using the sys.
- Support e Learning events and associated CEU products to meet funders goals while ensuring the highest level of users support and satisfaction is exceeded.
- Collaborate internally with all the internal and external users.
- Serve as an important liaison with the all Information Technology team.
- Manage customer support.
- Create surveys, user manuals, FAQ documentation, policies, guides, and other related materials.
- Manage the roles, securities, and permissions within the LMS.
3 to 5 years
Bachelor's Degree at least
About this Company
As a result of expansion in various sectors such as Investment, Real estate, Education, Publishing, shipping, Tourism and IT solutions a group of companies had been established and gathered under Nozha Group umbrella, therefore Nozha Group unleashing the success of some of...
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