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Operation Manager

Harvest British College
Cairo, Egypt
Posted 5 years ago
232Applicants for1 open position
  • 72Viewed
  • 11In Consideration
  • 28Not Selected
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Job Details

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Job Description

  • The operation manager is responsible for achieving the target and delegating tasks and set deadlines for the employees.
  • Handling peak reached cases of clients in order to attain customer satisfaction.
  • Ensuring that the branches are stocked with the necessary supplies and all equipment is working properly and maintained
  • Sustaining and providing coaching and training to staff members and new employees.
  • Supervising day-to-day operations of the administrative department and staff member.
  • Supervising the work cycle is being run accurately.

Job Requirements

  • Excellent communication, both verbal and written.
  • Outstanding leadership abilities.
  • Accustomed to adapting to a fast-paced, changing environment.
  • Excellent time management skills.
  • Adept at writing reports, business correspondence, and procedure manuals.
  • Familiarity with how to plan, implements, and monitor KPIs.
  • Proficiency in preparing and controlling operational plans.
  • Ensure proper training for employees to improve sales, marketing, and customer service skills.
  • Ability to engage and motivate the team to achieve key goals.
  • Strong organizational skills and detail oriented.
  • Advanced user of Microsoft Office.

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