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Job Description
- The operation manager is responsible for achieving the target and delegating tasks and set deadlines for the employees.
- Handling peak reached cases of clients in order to attain customer satisfaction.
- Ensuring that the branches are stocked with the necessary supplies and all equipment is working properly and maintained
- Sustaining and providing coaching and training to staff members and new employees.
- Supervising day-to-day operations of the administrative department and staff member.
- Supervising the work cycle is being run accurately.
Job Requirements
- Excellent communication, both verbal and written.
- Outstanding leadership abilities.
- Accustomed to adapting to a fast-paced, changing environment.
- Excellent time management skills.
- Adept at writing reports, business correspondence, and procedure manuals.
- Familiarity with how to plan, implements, and monitor KPIs.
- Proficiency in preparing and controlling operational plans.
- Ensure proper training for employees to improve sales, marketing, and customer service skills.
- Ability to engage and motivate the team to achieve key goals.
- Strong organizational skills and detail oriented.
- Advanced user of Microsoft Office.