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Telesales Team leader

AHCC - Nasr City, Cairo

Posted November 25, 2018

Applicants for
1 open position

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Experience Needed: 4 to 7 years	Career Level: Manager	Job Type: Full Time
Salary: Confidential	Languages: Arabic, English	Vacancies: 1 open position

About the Job

Contact potential or existing customers to inform them about a product or service using scripts
Answer questions about products or the company
Leading and training telesales team
Enter and update customer information in the database
Take and process orders in an accurate manner
Handle grievances to preserve the company’s reputation
Go the “extra mile” to meet sales quota and facilitate future sales
Keep records of calls and sales and note useful information

Job Roles: Customer Service/Support Sales/Retail

Job Requirements

Proven experience as telesales representative or other sales/customer service role
Proven track record of successfully meeting sales quota preferably over the phone
Ability to learn about products and services and describe/explain them to prospects
Excellent knowledge of English
Excellent communication and interpersonal skills
Cool-tempered and able to handle rejection
Outstanding negotiation skills with the ability to resolve issues and address complaints

Keywords: Sales Customer Service Customer Care Customer Support Call Center Sales Skills Telesales Telemarketing

About this Company

AHCC is an international “One-Source Solution Provider” offering a full spectrum of IT consulting services and software solutions using agile development and rapid application deployment. We have a team of industry experts that can assist in meeting our clients current and... (More)

Industry: Computer Software

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