Customer Service/Call Center Agent

Sky Team Aviation - Nasr City, Cairo

263
Applicants for
1 open position
260
Seen
21
Shortlisted
239
Rejected
Experience Needed:
3 to 5 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
Salary:
3,000 to 5,000 EGP per month, Commission
Languages:
Arabic, English
Vacancies:
1 open position
About the Job

Responsibilities:

  • Contact potential or existing customers to inform them about a product or service using scripts
  • Answer questions about products or the company
  • Ask questions to understand customer requirements and close sales
  • Direct prospects to the field sales team when needed
  • Enter and update customer information in the database
  • Take and process orders in an accurate manner
  • Manage a portfolio of accounts to achieve long-term success
  • Develop positive relationships with clients
  • Act as the point of contact and handle customers’ individual needs
  • Supervise account representatives to ensure sales increase
Job Requirements
  • Proven work experience as a telesales account manager or Sales account executive
  • Hands on experience in sales and an ability to deliver excellent customer experience
  • Knowledge of CRM software and MS Office (MS Excel in particular)
  • Understanding of sales performance metrics
  • Excellent communication and negotiation skills
About this Company

Sky team was founded in 2016 to provide the best aviation training for all levels from Zero to the career pilot.
Our goal is to help you successfully complete your training and to have our graduate be safe and proficient aviators.

See all Careers and Jobs at Sky Team Aviation