Customer Service Representative
Gotech -
Maadi, CairoPosted 5 years ago163Applicants for1 open position
- 134Viewed
- 8In Consideration
- 122Not Selected
Job Details
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Job Description
CSR Responsibilities:
- Managing incoming calls and customer service inquiries
- Generating sales leads that develop into new customers
- Identifying and assessing customers’ needs to achieve satisfaction
Job Requirements
- Proven customer support experience or experience as a client service representative
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- High school degree