Call Center and Receptionist

First Group - Giza

Applicants for
2 open positions
Experience Needed:
1 to 3 years
Career Level:
Entry Level
Job Type:
Full Time
Arabic, English
2 open positions
About the Job
  • Welcomes and directs clients and walk in customers ( end users )
  • Answer and screen any incoming phone calls from our customers (end users) while providing basic information when needed.
  • Make outbound calls to our customers (end users) according to the abandoned and missed calls reports.
  • Create new leads from incoming calls on CRM before being forwarded to Sales department.
  • Handle the walk-in customers' ( end users ) rotation at our premises and during the local exhibitions as well as international exhibitions if required.
  • Receive, sort and forward daily mail/deliveries/couriers.
  • Assist in administrative work for other departments.
  • Update the sales manager with the service level incoming complaints.
  • Make sure that the floor is tidy
  • Organize office boy & Cleaners work plan
  • Supervise the purchasing of catering and cleaning tools
  • Responsible for the archive and filing system.
  • Handling corrective maintenance plan
  • Handling Runners daily tasks and visits with the needed departments.
Job Requirements
  • Communication skills.
  • Presentable
  • High level of commitment
  • Ability to solve problems
About this Company

First Real Estate Investment and Development Company has been formed to be a part of First Group. This corporation is capitalized by their shareholders. The shareholders have a very good experience in the real estate filed according to their ownership and management for... (More)

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