Job Details
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Job Description
- Welcomes and directs clients and walk in customers ( end users )
- Answer and screen any incoming phone calls from our customers (end users) while providing basic information when needed.
- Make outbound calls to our customers (end users) according to the abandoned and missed calls reports.
- Create new leads from incoming calls on CRM before being forwarded to Sales department.
- Handle the walk-in customers' ( end users ) rotation at our premises and during the local exhibitions as well as international exhibitions if required.
- Receive, sort and forward daily mail/deliveries/couriers.
- Assist in administrative work for other departments.
- Update the sales manager with the service level incoming complaints.
- Make sure that the floor is tidy
- Organize office boy & Cleaners work plan
- Supervise the purchasing of catering and cleaning tools
- Responsible for the archive and filing system.
- Handling corrective maintenance plan
- Handling Runners daily tasks and visits with the needed departments.
Job Requirements
- Communication skills.
- Presentable
- High level of commitment
- Ability to solve problems
