IT Technical Support Agent

Mido - Obour City, Cairo

Posted November 21, 2018

Applicants for
1 open position

Seen

Rejected

Experience Needed: 1 to 3 years	Career Level: Entry Level	Job Type: Full Time
Salary: Confidential	Languages: Arabic, English	Vacancies: 1 open position

About the Job

Providing technical support across the company (this may be in person or over the phone)
Installing and configuring computer hardware, software, systems, networks, printers, and scanners
Monitoring and maintaining computer systems and networks.
Backing up of servers (daily) and data in regular basis.
Responding in a timely manner to service issues and requests
Providing technical support across the company Setting up accounts for new users
Determining hardware and software requirements based on business needs.
Managing security options and software in computers and networks to maintain privacy and protection from attacks.

Job Roles: Installation/Maintenance/Repair IT/Software Development

Job Requirements

1-3 years of proven working experience in providing technical support.
Good in English
Strong client-facing and communication skills
Advanced troubleshooting and multi-tasking skills
Good attendance and punctuality required.
Must be able to learn and support new and fast-changing technologies.
Obour Resident or nearby is a plus

Keywords: Information Technology (IT) Computer Science Computer Engineering Troubleshooting Computer Maintenance Technical Support

About this Company

MIDO was established in 1977 with the objective of being a leader in the distribution of high quality Food & Beverage products. Since the establishment till 2000 we pioneered in presenting new products in the market and excelled in the distribution and particularly in after... (More)

Industry: FMCG Food and Beverage Production Manufacturing

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