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Call Center Specialist

Mumm
Maadi, Cairo
Posted 5 years ago
43Applicants for1 open position
  • 40Viewed
  • 13In Consideration
  • 11Not Selected
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Job Details

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Job Description

The mumm Call Center Specialist is a very unique and challenging department as it requires multi skilled individual to do the job right.

Job Description:

Below are some of the different tasks this role need to execute with excellence:

  • Getting in touch with our cooks to ensure their satisfaction.
  • Engaging in the operations cycle and getting exposed to our whole business cycle from order placing till delivery.
  • Maintain Mumm SOPs in terms of service levels, food standards, delivery time.

The intern will learn:

    • We give you the opportunity to learn to your fullest potential, explore your
    • boundaries, try crazy ideas and learn from them and our experienced team.
    • Work in a fun and passionate team.
    • Help Egypt be a more competitive nation by giving access to the home-based productive individuals to have jobs and grow the shared economy mentality.

    Job Requirements

    Required Skills and Experience:

    • Solid demonstration of leadership, direction setting, and influencing others in Volunteer, Extra-curricular Activities or competitive sport.
    • A desire to win, with a strong entrepreneurial flair to change the status .
    • Excellent communication skills, which enable you to express ideas in a way that creates commitment.
    • Experience in Customer service, business development, telesales is a plus

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