- Experience Needed:
- Less than 1 year
- Career Level:
- Entry Level
- Job Type:
- Full Time
About the Job
Walk-In Call Center Agent @Rehlat.com LLC - Cairo from 21st Nov 2018 -10AM to 4PM, Responsible For:
- Receive inbound calls for International & Domestic Air, Hotel booking inquiries from customers
- Answer customer queries, as well as probe the customer to obtain a full understanding of what information is being requested.
- Identifying and assessing customers’ needs to achieve satisfaction.
- Make sure that all customers issues are handled.
- Provide accurate, valid and complete information by using the right methods/tools.
- Follow up (Call and Email) with customers in case of pending/escalated issues.
- Communicate clearly and effectively with customers
Less than 1 year
Not Specified at least
Travel and Tourism
About this Company
Rehlat, which means ‘Travel’ in Arabic, is an online travel agency catering to the Middle East. Rehlat is one of the fastest growing travel companies in the Middle East. At Rehlat, we are a team of experienced and passionate travelers who understand travel & eCommerce. We...
See all Careers and Jobs at Rehlat