Community Associate

Support the community Management Team to achieve the following:

• Create a welcoming and collaborative community environment amongst our members through events and building relationships between members
• Illustrate core values and achieve our mission
• Ensure that the campus operations and processes are running smoothly
• Drive growth and promotion of provided service offerings
• Take direction from the Community Manager support the Community Team as necessary
• Collect weekly updates from all campus and combines them into a report
• Support on daily community operations
• Prepare sheets and reports for campus walkthroughs and building operations- General operations
• Greeting /Point of Contact
• Be the first and last point of contact for your building
• Prepare and distribute promotional materials to guests/potential members
• Answer “walk-up” member and guest questions or refer inquirer to additional resources

Membership Management

• Work on community initiatives designed to develop connections between members, including member introductions, event support, email and print communications
• Be active on the member network
• Solve member-related issues to ensure a cohesive community

Events and Community Management

• Make posters for events
• Assist with set-up and breakdown of events, including ordering food and beverages
• Prepare newsletter

Building Operations and Management

• Assist with move-ins and move-outs; prepare and distribute member welcome packets
• Assist with building operations and maintenance to ensure highest level of member experience
• Fielding and assigning requests submitted
• Ensuring the building is clean and well kept
• Ordering consumables
• Submit building receipts to Community Lead or Community Manager for expense reports
• Mail and Package responsibilities as needed
• Identify issues for escalation to Community Lead and Community Manager and document accordingly