IT Help Desk Specialist

TruDoc 24x7 - Heliopolis, Cairo

173
Applicants for
1 open position
66
Seen
Experience Needed:
2 to 3 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
Salary:
Confidential
Vacancies:
1 open position
About the Job
  • Installing and configuring computer hardware, software, systems, networks, printers, and scanners
  • Monitoring and maintaining computer systems and networks
  • Responding in a timely manner to service issues and requests
  • Providing technical support across the company (this may be in person or over the phone)
  • Setting up accounts for new users
  • Repairing and replacing equipment as necessary
  • Possibly training more junior staff members
  • Installing and configuring computer hardware, software, systems, networks, printers, and scanners
  • Monitoring and maintaining computer systems and networks
  • Responding in a timely manner to service issues and requests
  • Providing technical support across the company (this may be in person or over the phone)
Job Requirements
  • Proven working experience in providing help desk support
  • Good in English
  • Working knowledge of help desk software and remote control
  • Strong client-facing and communication skills
  • Advanced troubleshooting and multi-tasking skills
About this Company

TruDoc 24x7 combines next-generation telemedicine, telemonitoring and home health to provide you with immediate access to highly trained, licensed doctors and wellness experts for healthy, acute and chronic condition management and advice via voice/video calls, live chat as... (More)

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