IT Help Desk Specialist

Mobile Doctors 24-7 - Heliopolis, Cairo

173
Applicants for
1 open position
66
Seen
Experience Needed:
2 to 3 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
Salary:
Confidential
Vacancies:
1 open position
About the Job
  • Installing and configuring computer hardware, software, systems, networks, printers, and scanners
  • Monitoring and maintaining computer systems and networks
  • Responding in a timely manner to service issues and requests
  • Providing technical support across the company (this may be in person or over the phone)
  • Setting up accounts for new users
  • Repairing and replacing equipment as necessary
  • Possibly training more junior staff members
  • Installing and configuring computer hardware, software, systems, networks, printers, and scanners
  • Monitoring and maintaining computer systems and networks
  • Responding in a timely manner to service issues and requests
  • Providing technical support across the company (this may be in person or over the phone)
Job Requirements
  • Proven working experience in providing help desk support
  • Good in English
  • Working knowledge of help desk software and remote control
  • Strong client-facing and communication skills
  • Advanced troubleshooting and multi-tasking skills
About this Company

Mobile Doctors 24-7 provides a state of the art 24-7 Physicians’ Control Centre staffed with western trained, licensed Family Medicine Specialists, General Practitioners, Nurses, Nutritionists and Health Coaches available for everyone worldwide, by phone or video, 7 days per... (More)

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