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Front Desk & Administrative Assistant

Masria Digital Payment (MDP)
New Cairo, Cairo
Posted 5 years ago
120Applicants for1 open position
  • 92Viewed
  • 39In Consideration
  • 1Not Selected
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Job Details

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Job Description

About the Job

We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make.

The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information to assist our sales team in daily tasks. A customer-oriented approach is essential.

The goal is to make guests, visitors and our team feel comfortable and valued while on our premises.

Job Description

  • Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
  • Greet and welcome guests
  • Answer questions and address complaints
  • Answer all incoming calls and redirect them or keep messages
  • Receive letters, packages etc. and distribute them
  • Prepare outgoing mail by drafting correspondence, securing parcels etc.
  • Check, sort and forward emails
  • Monitor office supplies and place orders when necessary
  • Keep updated records and files
  • Monitor office expenses and costs
  • Take up other duties as assigned (travel arrangements, schedules etc.)

Job Requirements

  • Proven experience as front desk representative, agent or relevant position from 1-3 years
  • Residence Location should be in New Cairo
  • Familiarity with office machines (e.g. fax, printer etc.)
  • Knowledge of office management and basic book keeping
  • Proficient in English (oral and written)
  • Excellent knowledge of MS Office (especially Excel and Word)
  • Strong communication and people skills
  • Good organizational and multi-tasking abilities
  • Problem-solving skills
  • Customer service orientation
  • Sc. in Business Administration or similar
  • Female Only
  • Computer Skills: Proficient computer user specially Microsoft Office package

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