Process Improvement Specialist

Vodafone - Cairo

Applicants for
3 open positions
Experience Needed:
1 to 3 years
Career Level:
Entry Level
Job Type:
Full Time
Arabic, English
3 open positions
About the Job
  • Identify and introduce innovative solutions through external &, internal sources of ideation and insight generation
  • Introduce, prioritize and implement business improvement, service design and service optimization projects
  • Provide Business Excellence services to Vodafone partners and external customers
  • Create and maintain a best practices repository
  • Help LOBs to generate more value and efficiencies
  • Articulate and evaluate value generation in VSSE in accordance with the VSS guidelines
  • Spread the mindset of value and efficiency generation in all VSSE LOBs
  • Define and align process transformation roles and responsibilities across functions
  • Integrate different systems in a manner that maximizes automation and efficiency.
  • Measure performance before, during and after transformation
  • Implement change management process to align People, Process and Technology initiatives more closely with its business strategy and vision.
  • Generate improvement opportunities through operational insights, and from colleagues, customers, and external best practice
  • Govern active process improvement projects and highlight solution gaps
  • Improve the effectiveness of business excellence team by identifying and replicating best practices from different centers, verticals and partners
Job Requirements
  • Six Sigma Green Belt Trained/Certified
  • Systematic Problem Solver adepts at implementing solutions to solve root cause of problem.
  • Sets Expectations, tracks and communicates, results
  • Creative and Change-oriented.
  • excellent analytical skills.
  • Excellent interpersonal skills
  • Adaptability, Flexibility & approachable.
  • Great knowledge of VSSE internal process
  • Strong leadership capabilities.
  • Good in driving results.
About this Company

We are one of the world's largest telecommunications companies providing a wide range of services including voice, messaging and data across mobile and fixed networks.

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