IT Technical Support Engineer

Peerless - Mohandessin, Giza

Applicants for
1 open position
Experience Needed:
More than 1 year
Career Level:
Entry Level
Job Type:
Full Time
Arabic, English
1 open position
About the Job
  • Provide first level support including problem resolution for software applications, hardware, and peripheral devices.
  • Perform minor software and minor hardware repairs
  • Support the setup of all new hardware, especially desktops, laptops, and printers
  • Manage help-desk ticketing system, including the appropriate assignment of support tickets to members of the IT department
  • Assist in the management of printers, copiers, and print servers
  • Assist in maintaining an inventory of all hardware and software
  • Assist in the preparation of documentation on hardware and software, maintenance and practices, and problem resolutions
  • Perform other duties as assigned by the IT help-desk Manage
Job Requirements
  • Bachelor degree in Computer Science, Computer Engineering or any other related degree.
  • 1-2 years of experience in a similar position.
  • Excellent command of English.
  • Experience in the configuration and administration of Windows and Linux.
  • knowledge in the administration for MS SQL Server and PostgreSQL
  • Knowledge in networking (VPN, virtualization, and firewall)
  • Knowledge in switches and routers
  • Strong troubleshooting and problems diagnosing skills.
  • Flexible and can work under pressure.
  • Preferable to have CCNA, MCP or MCTS certifications.
  • Preferable to have good Knowledge ERP system (Odoo)
  • Strong communication and customer service skills.
  • Having good documentation skills.
About this Company

Peerless is a growing expertise in software development. Our team’s expertise, our ongoing technical and business training programs, client and industry research and in-vestment in Business ensures that we stay at the forefront of the companies targeted for developing and... (More)

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