- Experience Needed:
- 2 to 5 years
- Career Level:
- Experienced (Non-Manager)
- Job Type:
- Full Time
About the Job
- Identifies and assess clients’ needs to achieve satisfaction.
- Builds sustainable relationships and trust with client accounts through open and interactive communication.
- Provides accurate, valid and complete information on the Client Relations Management (CRM)system.
- Handles client complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of client interactions, process client accounts, and file documents.
- Follows communication procedures, guidelines, and policies.
- Ensures that the service is provided to the client in a professional & satisfactory manner
- Ensures that Facility Management services are meeting the customer requirements.
- Responsible of Maintenance requests follow up and fees collection with the Facility management team and to be delivered to Finance Department.
- Creates and distributes daily, weekly and monthly reports.
2 to 5 years
Not Specified at least
Real Estate/Property Management
About this Company
Tabarak Holding was established in 1979 with a global vision and an Egyptian investment. It was first known as Tabarak Group and with the expansion and diversity of its investments it has expanded to be Tabarak Holding. Tabarak can be portrayed best as one of the first...
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