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Job Description
A process improvement specialist serves as a consultant to the business. Defining, evaluating, planning, and implementing improvements in business and technical processes and practices. Other aspects of the job can include group facilitation:
- Assist in planning and executing process improvement projects.
- Provides consultation on the use of re-engineering techniques to improve process performance and product quality.
- Maintain and update all process related documents for reference purposes.
- Preparing training material, and Train resources in process improvement techniques.
- Conduct formal and informal reviews at pre-determined points throughout the development life cycle and monitor conformance with QA standards and procedures.
- Audit different process areas with process owners
- Monitor process performance and improvements in key metrics. Through compiling and tracking data
Job Requirements
- 3-5 years of Experience
- Software background
- IT knowledge
- ISO (27001, 9001)
- ISO 20001/CMMi knowledge