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Job Description
Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can’t wait for you to discover this for yourself as a Senior Exam Consultant on our Education Services team in Egypt.
Dell harnesses the power of technology to drive human progress. But ultimately, it’s people who choose how our products will be used. That’s why our Education Services team has such a vital role to play. They design and deliver all kinds of training courses and assessments – from lectures to certification exams – for the benefit of internal and external customers. Working closely with colleagues, tech experts, partners and customers, they shape curriculum content to suit diverse needs. Everything they do is about unlocking ways to get the best from our technology.
Key Responsibilities
- Manage the development of technology-oriented certification exams sponsored by the Dell EMC Proven Professional certification program for IT professionals
- Conduct Job Task Analyses workshops to identify key responsibilities and tasks of the critical job roles for a specific exam
- Facilitate Exam Development Workshops and Field Review of certification exams to ensure that they are created on time, meet objectives, and meet recognized testing standards
- Work with various worldwide teams (e.g., content development, product management, product engineering, etc.) to ensure alignment with Dell EMC Education Services and Dell EMC Proven Professional Program goals and initiatives
- Review and offer feedback on low stakes tests as required
Job Requirements
Essential Requirements
- Master’s degree (or equivalent experience) in education, training, instructional design
- Excellent English language, communication and interpersonal skills
- 5+ years experience in developing high stakes certification exams, including experience in:
- Project managing the overall development of a certification exam; from inception to publication
- Conducting Job Task Analysis (JTAs), particularly for high stakes exams
- Providing consultative expertise/guidance in the development of exam blueprints and exam items
- Providing direction to SMEs in exam development and editorial direction in the development of exam items using APA standards
- Ensuring and documenting exam validity and reliability
- Experienced with APA standards; standards used by the certification industry
- Exemplary project/time management skills/experience
- Demonstrated success in facilitating workshops (internal and remote) with highly skilled, experienced technical experts and ensuring that workshop goals are attained
- Demonstrated ability to establish effective working relationships with worldwide individuals and groups throughout a large scale business environment
Desirable Requirements
- Background in Information Technology (IT) and in applying testing standards within a worldwide IT education environment
- Experience publishing exams through a vendor that provides secure testing centers for IT certification
- Mastery in Microsoft Word, Excel (specifically working with formulas), PowerPoint, etc.
Benefits
We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.
If you can deliver world-class training that focuses on ground-breaking technology, this is your opportunity to develop with Dell.
Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here.
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