Call Center Agent

Universal Payment Services - Nasr City, Cairo

74
Applicants for
10 open positions
16
Seen
Experience Needed:
2 to 4 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
Salary:
Confidential
Languages:
English
Vacancies:
10 open positions
About the Job
  • Answer calls/emails and handle customer inquiries both telephonically and by email.
  • Manage and resolve customer complaints, provide customers with products and services information.
  • Process orders, forms and applications, identify and escalate priority issues.
  • Document all call information according to standard operating procedures.
  • Enter new customer information into system, and update existing customer’s data.
  • Respond to Calls and Emails.

  • Processing Orders and escalate priority issues.

  • Documenting call information.

Job Requirements
  • Very Good command of English Language.
About this Company

Universal Payment Services - a Kuwait-Saudi partnership with a capital of 50 million USD - is one of the leaders in transaction processing and offers international, top-notch electronic transaction processing services through high speed, robust electronic information network.... (More)

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