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Customer Service Specialist (Logistics/Freight Forwarding)

MFN Family
Sheraton, Cairo
Posted 5 years ago
74Applicants for1 open position
  • 14Viewed
  • 4In Consideration
  • 1Not Selected
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Job Details

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Job Description

  • Prepare the documents to be acceptable in the Egyptian Customs.
  • Coordinate with our customs representatives to receive the documents.
  • Handle the documents between the client, the bank and the customs to make sure the shipments will be arrived safe and in a timely manner.
  • Settle the invoices to make sure it will be paid in the accurate time to avoid any interest.
  • Assists the accounting department with the invoicing, transfer of money and documentation of the execution.
  • Responsible for all clients data and documents for their shipments and archive them in both system and files.
  • Dealing with the insurance company to prepare insurance policies for the import shipments.
  • Responsible for all clearance duties related to import and export for air and sea shipments and containers.
  • Close the operations and send the whole invoices to the client to collect the remaining amounts.

Job Requirements

  • Must have strong freight forwarding experience not less than 2 years in freight company (air/ocean)
  • Females Only
  • Must have excellent customer service skills with ability to build and maintain client’s relationships.
  • Hard worker & have problem solving skills.
  • Excellent computer skills.
  • English Good (Reading - Writing- Speaking).

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