Customer Service Representative - Alexandria

GranTech Group - Alexandria

Posted November 14, 2018

231

Applicants for
3 open positions

230

Seen

Shortlisted

Rejected

Experience Needed: 2 to 5 years	Career Level: Experienced (Non-Manager)	Job Type: Full Time
Salary: Confidential	Education Level: Bachelor's Degree at least	Languages: English
Vacancies: 3 open positions

About the Job

Resolve customer complaints via phone or face to face.
Advise on any information the customer may need.
Work with customer service manager to ensure proper customer service is being delivered.
Resolve problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
Coordinate with other departments to Solve Customers' Complaints.

Job Roles: Customer Service/Support

Job Requirements

Requirements:

Bachelor's Degree in any related field.
2-5 years of experience preferably in the same field.
Alexandria resident

Skills:-

Verbal Communication
Phone Skills
Data Entry Skills
Excellent presentation, communication, negotiation & leadership skills
Able to work under pressure
Good command of MS Office
Presentable

Keywords: Customer Care Customer Support Customer Service Microsoft Office Data Entry

About this Company

GRANTECH Group is an Egyptian company holding several business units focusing on Real Estate/Construction, software development as well as exhibition industries with more than 30 years of experience and strong business relations in the Egyptian, Middle Eastern & Worldwide markets

Industry: Construction - Residential & Commercial/Office Real Estate/Property Management

See all Careers and Jobs at GranTech Group