Customer Service Representative - Alexandria

GranTech Group - Alexandria

231
Applicants for
3 open positions
230
Seen
13
Shortlisted
57
Rejected
Experience Needed:
2 to 5 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
Salary:
Confidential
Education Level:
Bachelor's Degree at least
Languages:
English
Vacancies:
3 open positions
About the Job
  • Resolve customer complaints via phone or face to face.
  • Advise on any information the customer may need.
  • Work with customer service manager to ensure proper customer service is being delivered.
  • Resolve problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
  • Coordinate with other departments to Solve Customers' Complaints.
Job Requirements

Requirements:

  • Bachelor's Degree in any related field.
  • 2-5 years of experience preferably in the same field.
  • Alexandria resident

Skills:-

  • Verbal Communication
  • Phone Skills
  • Data Entry Skills
  • Excellent presentation, communication, negotiation & leadership skills
  • Able to work under pressure
  • Good command of MS Office
  • Presentable
About this Company

GRANTECH Group is an Egyptian company holding several business units focusing on Real Estate/Construction, software development as well as exhibition industries with more than 30 years of experience and strong business relations in the Egyptian, Middle Eastern & Worldwide markets

See all Careers and Jobs at GranTech Group