Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:
Skills And Tools:
Job Description
- To ensure that all data relevant to an inbound and/or outbound order are received in a manner that will enable them to be processed and recorded in the appropriate system fields.
- To update customer inventory systems as per work instructions and maintained current.
- To escalate to line supervisor/manager any service failures caused by subcontractors or other DHL entities.
- Ensures that any discrepancies (quality/quantity) are highlighted correctly and in a timely manner reported to the customer and/or internal customer services and ELC management team.
- Where necessary performs pre-alert and pro-active track and trace.
- Uphold ISO 9002 & 14001 procedures within ELC as per policy to ensure compliance.
Job Requirements
- Fluent English, written and oral.
- Excellent communication and organizational skills.
- Good knowledge of MS office
- Team leader
- Customs regulations knowledge
- Supply chain management & Logistics experience
- Mature, professional and conscientious as well as paying attention to detail.
- Must be able to perform assigned responsibilities independently.
- Must be proactive and have the ability to resolve problems
- Ability to work under pressure and good time management
- The ability to learn new systems, work instructions, customers
- Flexible attitude to working hours