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Job Description
- Become an active member of Yodawy's Customer Success team
- Conduct customer on-boarding and experience calls
- Manage incoming orders and flagged cases
- Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and service
- Handling Customers inquires and complaints while delivering high quality standards Over the Phone.
- Ensuring customer satisfaction.
Job Requirements
- At least 1-2 years of customer service experience.
- Deep understanding of Customer handling and support
- Strong command of English
- Promptness, reliability, accuracy, and attention to detail.
- Commitment to maintaining best professional practices in service, efficiency, and innovation