Job Details
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Job Description
- Assist in the preparation of regularly scheduled reports.
- Order office supplies and research new deals and suppliers.
- Submit and reconcile expense reports.
- Records all incoming & outgoing Calls details
- Route incoming calls to representatives (Sales &Support)
- Call existing customers for the support team
- Answering calls, taking messages and handling correspondence
- Organizing and servicing meetings (producing agendas and taking minutes)
- Implementing new procedures and administrative systems
- Hand out employee applications.
- Serve visitors and Clients by greeting, welcoming, directing and announcing them appropriately
- Perform other clerical receptionist duties such as filing, photocopying, collating, faxing etc.
- Generate Periodic Survey to get customer Satisfaction
- Generate and follow up customer complains
- Follow up customer cases.
- Calling customer monthly to ensure customer satisfaction.
Job Requirements
- Years of experience: Minimum1 year experience in similar roles.
- Education: BA/BS degree or equivalent preferred.
- Skills:
- Very high communication and interpersonal skills.
- Presentable
- Proficient with Microsoft Office Suite
- Representative with good appearance
- Solid communication skills both written and verbal
- Ability to be resourceful and proactive in dealing with issues that may arise
- Ability to organize, multitask, priorities and work under pressure