Browse Jobs
For Employers
Post JobLog inGet Started

First Level Technical Support Engineer

ECC Solutions
6th of October, Giza
Posted 5 years ago
142Applicants for4 open positions
  • 71Viewed
  • 1In Consideration
  • 1Not Selected
Search other opportunities

Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:

Skills And Tools:

Job Description

  • Install and configure computer systems.
  • Diagnose hardware/software faults and solve technical problems.
  • Answers customer’s inquiries & fulfills their technical requirements regarding offered services in a timely manner.
  • Coordinates activities with network services, or other information systems groups.
  • Organize and Maintain the Datacenter inventory and assets
  • Regulate and control the Datacenter access either for persons or equipment.
  • Receive and deliver the customer equipment.
  • Escalate major problems or requests to other operations groups.
  • Follow up the pending requests with the other operations groups
  • Coordinating hardware repairs with the vendors.

Job Requirements

  • Bachelor degree in computer science, computer engineering or related field (preferred Cairo\Ain Shams university and ITI graduate)
  • Maximum two year working experience
  • Good English (Oral/Written).
  • At least one of the below certificates :
    • MCP\MTA (IT infrastructure) certified is preferred
    • MCSE\MCSA certified is preferred
    • RHCT certified is preferred
  • Experienced with network configuration
  • Very good communication skills
  • Customer oriented
  • Works in shifts
  • Presentable
  • Residents of Giza / 6th October are preferred

Featured Jobs

  • Technical Support Engineer - Nasr City, Cairo2 months ago
    Logo
  • Senior MS Dynamics 365 CRM Fun... - Riyadh, Saudi Arabia1 month ago
    Logo

Similar Jobs

Search other opportunities
JobsInstallation/Maintenance/RepairFirst Level Technical Support Engineer