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Job Description
- Install and configure computer systems.
- Diagnose hardware/software faults and solve technical problems.
- Answers customer’s inquiries & fulfills their technical requirements regarding offered services in a timely manner.
- Coordinates activities with network services, or other information systems groups.
- Organize and Maintain the Datacenter inventory and assets
- Regulate and control the Datacenter access either for persons or equipment.
- Receive and deliver the customer equipment.
- Escalate major problems or requests to other operations groups.
- Follow up the pending requests with the other operations groups
- Coordinating hardware repairs with the vendors.
Job Requirements
- Bachelor degree in computer science, computer engineering or related field (preferred Cairo\Ain Shams university and ITI graduate)
- Maximum two year working experience
- Good English (Oral/Written).
- At least one of the below certificates :
- MCP\MTA (IT infrastructure) certified is preferred
- MCSE\MCSA certified is preferred
- RHCT certified is preferred
- Experienced with network configuration
- Very good communication skills
- Customer oriented
- Works in shifts
- Presentable
- Residents of Giza / 6th October are preferred