Technical Support Engineer

Confidential Company - Heliopolis, Cairo

39
Applicants for
1 open position
28
Seen
10
Shortlisted
10
Rejected
Experience Needed:
More than 2 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
Salary:
3,000 to 6,000 EGP per month
Education Level:
Diploma at least
Languages:
English
Vacancies:
1 open position
About the Job

Duties:

  • Provides answers to clients by identifying problems; researching answers; guiding the client through corrective steps.
  • Improves client references by writing and maintaining documentation.
  • Participates in the development of client training programs by identifying learning issues; recommending instructional language.
  • Accommodates client disabilities by recommending devices and techniques.
  • Avoids legal challenges by monitoring compliance with service agreements.
  • Improves system performance by identifying problems; recommending changes.
  • Updates job knowledge by participating in educational opportunities; maintaining personal networks
  • Accomplishes information systems and organization mission by completing related results as needed.
Job Requirements
  • University Graduate
  • Knowledge in web development, javascript & CSS.
  • Good English