- Responsible of the outstanding premiums and the turn over ratio for the collection
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- Responsible for the preparation and delivery of business presentations and client meetings for corporate clients to support the EB team.
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- Managing the communication of the key accounts and key brokers
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- Ensure the effective servicing of all external customers ensuring that all client requests and expectations are met
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- Responsible to ensure adherence to technical guidelines and to proactively recommend required changes to the guidelines in order to enhance the business.
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- The effective leadership of the departmental members in order to meet the department goals and objectives.
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- Ensure that all the kind of billing and issued on the due dates and the effectiveness of the warning cycle
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- Managing New projects specially the system enhancements projects and other projects related to the operational excellence
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