Network Engineer

Job Summary:

• Design and deploy functional networks (LAN, WLAN, WAN)
• Configuring and installing various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS)
• Monitor network performance and integrity
• Resolve issues tiers of support have escalated by troubleshooting cloud and local infrastructure
• Automate tasks and monitor their effectiveness
• Maintain complete technical documentation
• Suggest improvements to network performance, capacity and scalability
• Change implementation – system upgrades, automation (scripting)
• Problem Management – Identify service impacting trends and work with the development teams to implement long term solutions.
• Incident Mitigation – On call rotation to mitigate incident.
• Work is performed in a 24/7 operations environment. Must be available to work weekends and holidays on an on call basis.
• Responisble for IP Telephony and Call centers Systems.
• Create, manage and maintain IPSEC tunnels.

Role and Responsibilities

• Provide 2nd level support of Linux for supported services
• Resolve problems and issues occurred on the Linux servers within the times specified in the SLA
• Work through problems and issues to obtain root cause analysis
• Support planning and install of new operating system releases to maintain software currency.