Supervisor, Mobile QOS & CEM Systems

Orange Egypt - Giza

Applicants for
1 open position
Experience Needed:
More than 4 years
Career Level:
Job Type:
Full Time
1 open position
About the Job
  • Develop and maintain software tools for (CEM Suite) using suitable BI technologies
  • Implement designed software for CEM system elements and platforms
  • Develop for big data solutions to serve heavy analysis needs
  • Develop QlikView ETL scripts to transform raw data from different sources
  • Implement system requirements for linking multi-domain data from different business departments and sections, to create meaningful business models in the CEM
  • Use standard software engineering practices to write and maintain clean, readable, and testable code bases
  • Deliver functional software modules using different technologies and platforms in reasonable time.
  • Filling gaps between purchased tools by developing new ones when needed
  • Work closely with system users to help in system requirements gathering process and work requirements from other engineers to build up new tools and automation processes
  • Develop needed software modules to automate critical reports, to be delivered to executive management considering strict threshoulds and alarming levels on:
  • Voice - Data - SMS - International Calls - and roaming services
  • Implement multi system integration on a micro-level (Data Base integration)
  • Implement Ad-hock queries on the tools Databases according to Telecom engineers respective business needs
  • Develop, Implement and integrate new tools to reduce repetitive work on reports generation
  • Develop, implement and maintain the CDR browser extraction from telecom probing systems
  • Participate in Customer Experience management implementations using Business Intelligence tools
  • Develop required BI dashboards for voice, packet core, and IT systems
  • Maintain automatic reports generation
  • Carry out all daily jobs of administration and supervision of Big Data clusters
  • Implement complex analytics on data using big data Eco-system
Job Requirements
  • Bachelor degree of Engineering in Computer Systems, or Computer Science
  • Minimum 4 years of experience in the telecom industry, 2 years in a relevant role
  • Very good English both written & spoken
  • Excellent problem solving skills
  • Agility to deal with diverse assigned tasks
  • Deep knowledge in Software systems development, work automation, database systems development and systems integration
  • Deep knowledge in data driven software development, database systems and BI solutions
  • Deep knowledge in QoS systems & communication systems is preferred
  • Hands on Big Data Administration and Operation (Hadoop, Hive, Pig, Spark, Spark streaming, Storm, Elastic Search, …)
  • Deep knowledge in Windows/Linux Server Administration
  • Deep knowledge in DevOps tools, frameworks and techniques
  • Deep knowledge in using design patterns to write clean, testable and manageable code
  • Deep knowledge in System integration on a micro-level (data manipulation and API integration) automated testing using different frameworks
  • Deep knowledge in Agile Scrum Development Environment
  • Deep knowledge in SCM (Git, SVN, TFS, …)
  • Good programming and debugging skills
  • Java (a must)
  • .Net (a plus)
  • Python (proffered)
About this Company

At Orange we have one priority: provide an incomparable experience!

With its strategic project, Essentials2020, Orange has set itself the task of ensuring it is ever-present to connect every individual to what is essential to them, and to provide a unique daily... (More)

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