Key Account Executive

Aramex International - Dokki, Giza

63
Applicants for
1 open position
7
Seen
Experience Needed:
2 to 3 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
Salary:
Confidential, bonus/ monthly
Languages:
English
Vacancies:
1 open position
About the Job
  • Develop and maintain an effective relationship with existing customers
  • Gain new customers
  • Coordinate with operations / CS to satisfy customers’ needs
  • Report competitor’s activities to the sales manager
  • Insure KPIs are met (targets, visits, opportunities, number of new accounts)
  • Ensure privacy and confidentiality of customer data in line with the company data security policies
  • Reporting any information that might impact company image, brand or functioning
  • Collaborate with the team to achieve its objectives
  • Facilitate the flow of information horizontally and vertically
  • Fulfil the customer’s needs and ensure high quality of service delivery
  • Visit customers in their assigned areas (If Needed)
  • Grow existing customers and migrate them into higher value tiers
  • Keep record of customer visits and update the CRM system regularly
  • Cross sell and upsell
  • Gain new business
  • Prepare proposal and quotations to customers
  • Promote Aramex service to customers
  • Promote the use of e-tools
  • Ensure the integrity and accuracy of data updated in the CRM system
  • Create and update regularly a prospect plan to know where to focus to gain new clients
  • Ensure having valid customer contracts and ensure they are renewed on time
  • Adhere to company HSSE, compliance and sustainability corporate policies and standards
  • Achieve set targets and productivity KPIs
  • Achieve ACP targets where applicable
  • Generate sales leads and acquire new customers
  • Generate revenue from cross selling and upselling
  • Ensure that overdue collections and problematic cases are resolved with the customers in a timely manner
Job Requirements
  • Fluent English
  • Communication Skills
  • Microsoft Office knowledge (Word , Excel , PowerPoint )
  • Presentation Skills
About this Company

Aramex is a leading global provider of comprehensive logistics and transportation solutions.

Established in 1982 as an express operator, the company rapidly evolved into a global brand recognized for its customized services and innovative multi-product offering.

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