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Job Description
- Strong communication, problem-solving and analytical skills required
- Ability to work independently and to adapt to a fast changing environment.
- Must have attention to details with an eye for accuracy.
- Reviewing open accounts for collection efforts.
- Making outbound collection calls in a professional manner while keeping and improving customer relations.
- Resolves client-billing problems and rescues account receivable delinquency, applying good customer service in a timely manner.
- Collect customer payments in accordance with payment due dates.
- Identify issues attributing to account delinquency and discuss them with management.
- Review and monitor assigned accounts and all applicable collection reports.
- Provide timely follow-up on payment arrangements.
- Follow the collection process for e-finance and to make sure that the cycle takes a smooth way.
- Responsible for ensuring timely and effective collections process.
- Preparing daily financial reports and follow up with all payment arrangements.
- Handle difficult customer's inquiries, complaints and disputes with the aim of resolving and reducing complaints And Resolves client-billing problems and rescues accounts receivable delinquency,
- Handle collection plan to make sure that we are adhering to the cash flow.
- Analyze in detail the requirements of each customer according to their Payment Process
- Direct collection via phone/email regarding past due invoices and A/R invoices.
- Provide customer support for all billing and collections inquiries
Job Requirements
- Bachelor Degree in Finance.
- Previous experience in the same role at least three Years.
- Excellent oral and written communication skills
- Can work under pressure and assist where required in meeting critical deadlines.
- Excellent analytical Skills.
- Must have strong negotiation and persuasion skills.
- Must-Have Governmental Collection Experience.
